Naturally Restored Inc. (NR) does not engage in the practice of SPAM. We will not send unsolicited emails, newsletters, surveys, or other correspondence unless it is related to a business transaction, product inquiry, or some other customer-initiated form of contact. We will also not call you unless it is related to an order placed with NR.
Personal information that we may collect
NR may collect personal information relating to business such as: email addresses, phone and fax numbers, shipping and mailing addresses, and names of individuals through contact with NR by phone, fax, email, online forms, or in person.
Analytics and cookies
NR uses analytics tools on our websites to provide products and services you request, improve our products and services, and to monitor traffic on our website. These tools may be provided by third party service providers, such as Google Analytics, and may include the collection and tracking of certain data and information regarding the characteristics and activities of visitations to our websites. We may disclose data, including personal information, to certain such third-party services providers in order to obtain such services.
From time to time, we may ask you to complete a user satisfaction survey. In completing the survey, you may provide us with personal information, including your name, company name, email address, and views and opinions of our products and or services. We will not use this information for promotional purposes without first getting your consent for such use. This excludes user reviews voluntarily left on our website, blogs, or any social media platform, where such information will remain as a part of our website or social media.
How we may use personal information
We may use the personal information we collect from you for a number of purposes:
• Contacting you regarding an order for our products
• Inquiring about payment of past due invoices
• Contacting you regarding product enhancement or new products available
• Asking you to complete a customer satisfaction survey to better serve our customers
• Provide personal information to third parties for shipment of ordered goods and samples
• Personalizing our products and services to fit personal preferences which we have inferred from the information provided by you to tailor our tradeshow exhibits, printed literature, or website, to maximize relevance for our customer base
Disclosure of personal information we collect
NR does not engage in the practice of selling or volunteering personal information to non-service providers of NR. We may however disclose your personal information to third parties which are service providers of NR for the purpose of shipping, billing, collections, website enhancement/management, or new product development. We may also be required to disclose personal information in accordance with law enforcement officials, court orders, or as applicable by law.
Keeping your records and information safe
We keep records for as long as required to provide relevant products and services, and in accordance with legal, tax, and accounting requirements. When your information is no longer required, we will dispose of it in a secure manner. You may also, in writing, request to us that your information be destroyed if it is not required to be held by NR to satisfy legal, tax, or accounting requirements.
We utilize reasonable measures to protect personal information against loss, manipulation, falsification, unauthorized access, or unauthorized disclosure. Due to the design of the Internet, networking, and computing technologies, we cannot guarantee that communications between you and NR will be free from unauthorized access by third parties.
Recourse, Enforcement, and Liability
Under certain conditions, for complaints not fully resolved by other means, you may be able to invoke binding arbitration where the laws of Pennsylvania permit.
Naturally Restored Inc.
PO Box 51
Canonsburg, Pennsylvania 15317